Today the influence of robotics is multi-dimensional with the incorporation of digital elements such as analytics and cloud. Rendering to Boston Consulting Group (BCG), the robotics market globally, is expected to reach USD 87 billion by 2025. It is understood that more than half of this will be allotted to the global retail market. Since retail has always been an early adopter of advanced technology, this progress is not unexpected.
It is not exceptional to spectate a ‘giant beetle-like robots’ moving around with perpendicular shelves slanted on them energetically, inside Amazon’s warehouse in Southern New Jersey, U.S. On these shelves, the catalogs are repeatedly filled in real-time. Whenever orders are received, human pickers pick items off the shelves and place them in bins that are then carried by another set of robots to packers for dispatch to customers. This procedure is carried out by using instructions on computer screens. Leveraging robotics, Amazon has efficaciously programmed manual monotonous tasks across its warehouses while advancing the responsibilities of its workers.
Automation is not a new miracle to this industry as it had set in early to craft proficiencies in retail supply chains. Warehouses and factory automation, however, are being trailed under pressure to revolutionize against the competitive plunges from e-commerce retailers that are heavily advancing in robotics and are keen for the same.
For an instance, Radio Frequency Identification Department (RFID) robots are scans records for the entire store in just one hour with far fewer blunders. Eventually, the retailers are recognizing that innovation should outspread far beyond warehouse or supply chain.
Robotics customer touch points
A warm welcome to the talented robots, that tracks, monitors and analyzes customer journeys and operational robots. This comprises of modernization which is assured to provide significant benefits, both for customers and retailers.
Under the retail value chain
- Robotics can drive revolution and help boost top and bottom-line endings for logistics, supply chains, back-office operations, merchandising, sales and marketing.
- Online retailers are emerging in systems that are user-individualized for customers at the front-end and business users at the back-end.
Pick & Pack
- The collaborative robot named Sawyer from Active8 offers marvelous proficiency in picking, co-packing and treating numerous e-commerce orders with its implanted vision system.
- Some renowned robots like Tally, Tory, Scallog and Stockbot are in the retail industry that finds application in inventory, surveillance and stock-taking.
Set apart: The Robotics advantage
- Space management
- Product movement, stock levels and product placement and be tracked real-time.
- Precise and correct stocking.
- Curtailing costs and prognostic planning based on past performance.
Since robots are still an innovation, their rising adoption and embryonic intricacy will make them pervasive in the future. For customers, the cumulative presence of helpful robots in stores will render into hassle-free, tailored shopping experiences.